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Privacy Policy

This policy explains how EXAMCERTIFY LTD collects and uses personal information, in line with UK GDPR and the Data Protection Act 2018.

Contents

  1. 1. Who we are
  2. 2. Information we collect
  3. 3. How we use your information
  4. 4. Payment processing
  5. 5. Third-party processors and service providers
  6. 6. Retention
  7. 7. Security
  8. 8. Your rights
  9. 9. Contact

1. Who we are

EXAMCERTIFY LTD, company number 09607251, is the data controller for personal information collected through this website and through our provision of services.

2. Information we collect

We collect information you provide directly, such as your name, email address, phone number, company name and project details, when you submit an enquiry, request a quotation, or otherwise contact us.

We may also collect basic technical and analytics information about how our website is used, such as pages visited and general browser/device information, to help us understand and improve the site.

3. How we use your information

We use the information you provide to respond to enquiries, prepare quotations, deliver and manage services, and meet our legal and accounting obligations.

We do not use personal information submitted through this website for unrelated marketing purposes without your consent.

4. Payment processing

Where a project involves payment, payment processing is carried out by third-party payment processors. We do not store full card details ourselves; payment processors handle payment data in line with their own privacy and security obligations.

5. Third-party processors and service providers

We may share information with trusted third parties who support our operations — for example, hosting providers, email providers, payment processors and analytics tools — solely for the purpose of providing our services. These providers are only permitted to use your information as needed to provide services to us.

6. Retention

We retain personal information for as long as necessary to provide services, respond to enquiries, and meet legal, accounting or reporting obligations, after which it is deleted or anonymised.

7. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse.

8. Your rights

Under UK data protection law you have the right to request access to, correction of, or deletion of your personal information, to object to or restrict certain processing, and to request that your data be transferred. To exercise any of these rights, contact us at sales@examcertify.co.uk.

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled incorrectly.

9. Contact

Questions about this policy or how your information is handled can be sent to sales@examcertify.co.uk.

Questions about this policy

If you have any questions about this policy, contact EXAMCERTIFY LTD at sales@examcertify.co.uk.