Customer Support
Terms & Conditions
Last updated: July 20, 2026
Agreement
By using this website or purchasing a product, you agree to these Terms & Conditions and the policies linked from the website. If you do not agree, do not use the service.
Accounts
You must provide accurate information, protect your login credentials and notify support of suspected unauthorised use. Access is personal unless the purchased plan expressly states otherwise.
Products and orders
The product page and checkout state the applicable exam code, format, price, access period and available features. An order is accepted when payment is confirmed and access is granted.
Permitted use
Purchased materials are for the authorised customer’s personal preparation. You must not copy, resell, publish, scrape, share, reverse engineer or distribute protected content or account access.
Availability and updates
Maintenance, security work and content updates may temporarily affect availability. Update coverage is limited to the terms displayed with the purchased product or plan.
Certification results
ExamCertify does not guarantee that any customer will pass an official examination. Practice scores and study guidance are not official vendor results.
Intellectual property
Website content and software are protected by applicable rights. Third-party certification names, logos and trademarks remain the property of their respective owners.
Limitation and applicable rights
Services are provided subject to applicable law. Nothing in these terms excludes liability or consumer rights that cannot legally be excluded.
Contact
Questions about this policy can be submitted through the Contact Us page or by email: sales@examcertify.co.uk.